HINQ Status - Incident history https://hinq.instatus.com HINQ Wed, 15 Jul 2026 14:00:00 +0000 Wijzigingen in infrastructuur. Type: Maintenance Affected Components: SSO LUMC, Helpdesk, SSO MicroHIS, Advanced Care Planning (ACP), Metingen, Lab, SSO Pharmacom, SSO Promedico, SSO HiX, SSO Onatal, DVA MijnCaress (PinkRoccade), Waarschuwingen, Sanday IOP data-koppeling, Atermes IOP data-koppeling, DVA MUMC, Toegang, Documenten, Ysis IOP data-koppeling, Persoon, Vrumun IOP data-koppeling, Aandoeningen, SSO Sanday, DVA Lablecare, SSO Orfeus, Onatal IOP Data-koppeling, DVA UMCG, Medicom IOP data-koppeling, DVA Ciro, HINQ Legacy ZNO (app.hinq.nl), DVA ONS (Nedap), SSO ONS, SDB IOP data-koppeling, SSO SDB , Obstetrie, SSO Epic, ONS IOP data-koppeling, Geschiedenis, DVA Epos, SSO Bricks, SSO Evry, SSO MyCocoon, Pharmacom IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, MicroHIS IOP data-koppeling, DVA Ysis (Gerimedica), LUMC IOP data-koppeling, DVA SDB, Leefstijl, Medicatie(Lijst), Geboortezorg, SSO Atermes, DVA PUUR (Ecare), Orfeus IOP data-koppeling, HINQ IOP data-koppeling, Epic IOP data-koppeling, Website (hinq.nl), HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), DVA RAV Haaglanden, Zorg, DVA Medicom, SSO Nexus, SSO Ysis, Persoonsgerichte informatie (zorgmodules), Nexus IOP Data-koppeling, Medicatie(AMO Dashboard), SSO Medicom, DVA RAV Zeeland, SSO Vrumun, SSO ICT4Kraam, Allergieën & vaccinatie Jul 15, 14:00:00 GMT+0 - Identified - We voeren enkele wijzigingen door in de infrastructuur; we verwachten minimale impact. Type: Maintenance

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Identified</strong> - We voeren enkele wijzigingen door in de infrastructuur; we verwachten minimale impact..</p> ]]> Wed, 15 Jul 2026 14:00:00 +0000 https://hinq.instatus.com/maintenance/cmp15prju03y6c7v3pxyvfwcn https://hinq.instatus.com/maintenance/cmp15prju03y6c7v3pxyvfwcn Emergency maintenance Type: Maintenance Affected Components: SSO LUMC, Helpdesk, SSO Pharmacom, Vrumun IOP data-koppeling, SSO HiX, SSO Onatal, SSO SDB , SDB IOP data-koppeling, Obstetrie, Lab, SSO Promedico, DVA MijnCaress (PinkRoccade), Waarschuwingen, SSO Epic, DVA Epos, Atermes IOP data-koppeling, Documenten, Aandoeningen, SSO Sanday, SSO Orfeus, Onatal IOP Data-koppeling, Medicom IOP data-koppeling, DVA Ciro, HINQ Legacy ZNO (app.hinq.nl), DVA ONS (Nedap), ONS IOP data-koppeling, Geschiedenis, SSO Bricks, SSO Evry, Pharmacom IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, DVA Ysis (Gerimedica), DVA RAV Haaglanden, SSO Atermes, DVA PUUR (Ecare), SSO Nexus, Persoonsgerichte informatie (zorgmodules), Allergieën & vaccinatie, SSO MicroHIS, Advanced Care Planning (ACP), Zorg, Metingen, LUMC IOP data-koppeling, DVA SDB, Leefstijl, Medicatie(Lijst), Geboortezorg, Website (hinq.nl), Sanday IOP data-koppeling, Ysis IOP data-koppeling, DVA UMCG, SSO ONS, SSO MyCocoon, MicroHIS IOP data-koppeling, Nexus IOP Data-koppeling, DVA MUMC, Toegang, Persoon, HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), DVA Lablecare, Orfeus IOP data-koppeling, HINQ IOP data-koppeling, Epic IOP data-koppeling, DVA Medicom, SSO Ysis, Medicatie(AMO Dashboard), SSO Medicom, DVA RAV Zeeland, SSO Vrumun, SSO ICT4Kraam Jun 2, 06:00:00 GMT+0 - Identified - There is some emergency maintenance. The DVA can be fully unavailable. Type: Maintenance

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - There is some emergency maintenance. The DVA can be fully unavailable..</p> ]]> Tue, 2 Jun 2026 06:00:00 +0000 https://hinq.instatus.com/maintenance/cmpwguy4700kqqilozzh0224h https://hinq.instatus.com/maintenance/cmpwguy4700kqqilozzh0224h General maintenance Type: Maintenance Duration: 4 hours Affected Components: SSO LUMC, Helpdesk, SSO Pharmacom, Vrumun IOP data-koppeling, SSO HiX, SSO Onatal, SSO SDB , SDB IOP data-koppeling, Obstetrie, Lab, SSO Promedico, DVA MijnCaress (PinkRoccade), Waarschuwingen, SSO Epic, DVA Epos, Atermes IOP data-koppeling, Documenten, Aandoeningen, SSO Sanday, SSO Orfeus, Onatal IOP Data-koppeling, Medicom IOP data-koppeling, DVA Ciro, HINQ Legacy ZNO (app.hinq.nl), DVA ONS (Nedap), ONS IOP data-koppeling, Geschiedenis, SSO Bricks, SSO Evry, Pharmacom IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, DVA Ysis (Gerimedica), DVA RAV Haaglanden, SSO Atermes, DVA PUUR (Ecare), SSO Nexus, Persoonsgerichte informatie (zorgmodules), Allergieën & vaccinatie, SSO MicroHIS, Advanced Care Planning (ACP), Zorg, Metingen, LUMC IOP data-koppeling, DVA SDB, Leefstijl, Medicatie(Lijst), Geboortezorg, Website (hinq.nl), Sanday IOP data-koppeling, Ysis IOP data-koppeling, DVA UMCG, SSO ONS, SSO MyCocoon, MicroHIS IOP data-koppeling, Nexus IOP Data-koppeling, DVA MUMC, Toegang, Persoon, HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), DVA Lablecare, Orfeus IOP data-koppeling, HINQ IOP data-koppeling, Epic IOP data-koppeling, DVA Medicom, SSO Ysis, Medicatie(AMO Dashboard), SSO Medicom, DVA RAV Zeeland, SSO Vrumun, SSO ICT4Kraam Jun 1, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 2, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 1, 20:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. We expect little to no downtime during this timeframe. Type: Maintenance

Duration: 4 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. We expect little to no downtime during this timeframe..</p> ]]> Mon, 1 Jun 2026 20:00:00 +0000 https://hinq.instatus.com/maintenance/cmpmgrb630oznp2m77py1xzil https://hinq.instatus.com/maintenance/cmpmgrb630oznp2m77py1xzil General maintenance Type: Maintenance Duration: 4 hours Affected Components: SSO LUMC, Helpdesk, SSO Pharmacom, Nexus IOP Data-koppeling, DVA MUMC, Toegang, Persoon, Vrumun IOP data-koppeling, DVA Lablecare, SSO HiX, SSO Onatal, Atermes IOP data-koppeling, Documenten, Aandoeningen, SSO Sanday, SSO Orfeus, Onatal IOP Data-koppeling, Medicom IOP data-koppeling, DVA Ciro, HINQ Legacy ZNO (app.hinq.nl), DVA ONS (Nedap), ONS IOP data-koppeling, Geschiedenis, SSO Bricks, SSO Evry, Pharmacom IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, DVA Ysis (Gerimedica), DVA RAV Haaglanden, SSO Atermes, DVA PUUR (Ecare), Orfeus IOP data-koppeling, HINQ IOP data-koppeling, Epic IOP data-koppeling, DVA Medicom, SSO Nexus, SSO Ysis, Persoonsgerichte informatie (zorgmodules), Medicatie(AMO Dashboard), SSO Medicom, DVA RAV Zeeland, SSO Vrumun, SSO ICT4Kraam, Allergieën & vaccinatie, SSO MicroHIS, Advanced Care Planning (ACP), Zorg, Metingen, LUMC IOP data-koppeling, DVA SDB, Leefstijl, Medicatie(Lijst), Geboortezorg, Website (hinq.nl), HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), Sanday IOP data-koppeling, Ysis IOP data-koppeling, DVA UMCG, SSO ONS, SDB IOP data-koppeling, SSO SDB , Obstetrie, Lab, SSO Promedico, DVA MijnCaress (PinkRoccade), Waarschuwingen, SSO Epic, DVA Epos, SSO MyCocoon, MicroHIS IOP data-koppeling May 25, 21:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. We expect little to no downtime during this time. May 25, 21:00:01 GMT+0 - Identified - Maintenance is now in progress May 26, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>May <var data-var='date'> 25</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. We expect little to no downtime during this time..</p> <p><small>May <var data-var='date'> 25</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 26</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 25 May 2026 21:00:00 +0000 https://hinq.instatus.com/maintenance/cmpcmn6bt0056qegl3ka6s39p https://hinq.instatus.com/maintenance/cmpcmn6bt0056qegl3ka6s39p Serveronderhoud Type: Maintenance Duration: 8 hours Affected Components: SSO LUMC, Helpdesk, SSO MicroHIS, Advanced Care Planning (ACP), Metingen, Lab, SSO Pharmacom, SSO Promedico, SSO HiX, SSO Onatal, DVA MijnCaress (PinkRoccade), Waarschuwingen, Sanday IOP data-koppeling, Atermes IOP data-koppeling, DVA MUMC, Toegang, Documenten, Ysis IOP data-koppeling, Persoon, Vrumun IOP data-koppeling, Aandoeningen, SSO Sanday, DVA Lablecare, SSO Orfeus, Onatal IOP Data-koppeling, DVA UMCG, Medicom IOP data-koppeling, DVA Ciro, DVA ONS (Nedap), SSO ONS, SDB IOP data-koppeling, SSO SDB , Obstetrie, SSO Epic, ONS IOP data-koppeling, Geschiedenis, DVA Epos, SSO Bricks, SSO Evry, SSO MyCocoon, Pharmacom IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, MicroHIS IOP data-koppeling, DVA Ysis (Gerimedica), LUMC IOP data-koppeling, DVA SDB, Leefstijl, Medicatie(Lijst), Geboortezorg, SSO Atermes, DVA PUUR (Ecare), Orfeus IOP data-koppeling, HINQ IOP data-koppeling, Epic IOP data-koppeling, Website (hinq.nl), HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), DVA RAV Haaglanden, Zorg, DVA Medicom, SSO Nexus, SSO Ysis, Persoonsgerichte informatie (zorgmodules), Nexus IOP Data-koppeling, Medicatie(AMO Dashboard), SSO Medicom, DVA RAV Zeeland, SSO Vrumun, SSO ICT4Kraam, Allergieën & vaccinatie May 20, 20:00:00 GMT+0 - Identified - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen. May 20, 20:00:01 GMT+0 - Identified - Maintenance is now in progress May 21, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen..</p> <p><small>May <var data-var='date'> 20</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 20 May 2026 20:00:00 +0000 https://hinq.instatus.com/maintenance/cmowqc6es04bg118xdbuslycq https://hinq.instatus.com/maintenance/cmowqc6es04bg118xdbuslycq Tijdelijke verstoring in onze dienstverlening Type: Incident Duration: 47 minutes Affected Components: SSO LUMC, Helpdesk, SSO MicroHIS, Advanced Care Planning (ACP), Metingen, Lab, SSO Pharmacom, SSO Promedico, SSO HiX, SSO Onatal, DVA MijnCaress (PinkRoccade), Waarschuwingen, Sanday IOP data-koppeling, Atermes IOP data-koppeling, DVA MUMC, Toegang, Documenten, Ysis IOP data-koppeling, Persoon, Vrumun IOP data-koppeling, Aandoeningen, SSO Sanday, DVA Lablecare, SSO Orfeus, Onatal IOP Data-koppeling, DVA UMCG, Medicom IOP data-koppeling, DVA Ciro, HINQ Legacy ZNO (app.hinq.nl), DVA ONS (Nedap), SSO ONS, SDB IOP data-koppeling, SSO SDB , Obstetrie, SSO Epic, ONS IOP data-koppeling, Geschiedenis, DVA Epos, SSO Bricks, SSO Evry, SSO MyCocoon, Pharmacom IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, MicroHIS IOP data-koppeling, DVA Ysis (Gerimedica), LUMC IOP data-koppeling, DVA SDB, Leefstijl, Medicatie(Lijst), Geboortezorg, SSO Atermes, DVA PUUR (Ecare), Orfeus IOP data-koppeling, HINQ IOP data-koppeling, Epic IOP data-koppeling, Website (hinq.nl), HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), DVA RAV Haaglanden, Zorg, DVA Medicom, SSO Nexus, SSO Ysis, Persoonsgerichte informatie (zorgmodules), Nexus IOP Data-koppeling, Medicatie(AMO Dashboard), SSO Medicom, DVA RAV Zeeland, SSO Vrumun, SSO ICT4Kraam, Allergieën & vaccinatie May 7, 09:45:00 GMT+0 - Investigating - Op dit moment is er sprake van een verstoring waardoor onze dienstverlening tijdelijk niet beschikbaar is. We werken aan een oplossing en houden je op de hoogte van de voortgang. May 7, 10:26:00 GMT+0 - Resolved - Dit incident is opgelost. Type: Incident

Duration: 47 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>May <var data-var='date'> 7</var>, <var data-var='time'>09:45:00</var> GMT+0</small><br><strong>Investigating</strong> - Op dit moment is er sprake van een verstoring waardoor onze dienstverlening tijdelijk niet beschikbaar is. We werken aan een oplossing en houden je op de hoogte van de voortgang..</p> <p><small>May <var data-var='date'> 7</var>, <var data-var='time'>10:26:00</var> GMT+0</small><br><strong>Resolved</strong> - Dit incident is opgelost..</p> ]]> Thu, 7 May 2026 09:45:00 +0000 https://hinq.instatus.com/incident/cmovboi7s03fmi09f2bnfw6vr https://hinq.instatus.com/incident/cmovboi7s03fmi09f2bnfw6vr SSO authenticatie storing Type: Incident Duration: 15 hours and 38 minutes Affected Components: SSO LUMC, SSO MicroHIS, SSO Pharmacom, SSO Promedico, SSO HiX, SSO Onatal, SSO Sanday, SSO Orfeus, SSO ONS, SSO SDB , SSO Epic, SSO Bricks, SSO Evry, SSO MyCocoon, SSO Atermes, SSO Nexus, SSO Ysis, SSO Medicom, SSO Vrumun, SSO ICT4Kraam Apr 22, 19:15:00 GMT+0 - Investigating - We zijn dit incident momenteel aan het onderzoeken. Apr 23, 10:52:39 GMT+0 - Resolved - Dit incident is opgelost. Type: Incident

Duration: 15 hours and 38 minutes

Affected Components: , , , , , , , , , , , , , , , , , , ,

<p><small>Apr <var data-var='date'> 22</var>, <var data-var='time'>19:15:00</var> GMT+0</small><br><strong>Investigating</strong> - We zijn dit incident momenteel aan het onderzoeken..</p> <p><small>Apr <var data-var='date'> 23</var>, <var data-var='time'>10:52:39</var> GMT+0</small><br><strong>Resolved</strong> - Dit incident is opgelost..</p> ]]> Wed, 22 Apr 2026 19:15:00 +0000 https://hinq.instatus.com/incident/cmobcgtt0000feqpwcswhl4jj https://hinq.instatus.com/incident/cmobcgtt0000feqpwcswhl4jj Serveronderhoud Type: Maintenance Duration: 8 hours Affected Components: SSO LUMC, Helpdesk, SSO MicroHIS, Advanced Care Planning (ACP), SSO Promedico, Metingen, Lab, SSO Pharmacom, SSO HiX, SSO Onatal, DVA MijnCaress (PinkRoccade), Waarschuwingen, Sanday IOP data-koppeling, Atermes IOP data-koppeling, DVA MUMC, Toegang, Documenten, Ysis IOP data-koppeling, Persoon, Vrumun IOP data-koppeling, Aandoeningen, SSO Sanday, DVA Lablecare, SSO Orfeus, Onatal IOP Data-koppeling, DVA UMCG, Medicom IOP data-koppeling, DVA Ciro, DVA ONS (Nedap), SSO ONS, SDB IOP data-koppeling, SSO SDB , Obstetrie, SSO Epic, ONS IOP data-koppeling, Geschiedenis, DVA Epos, SSO Bricks, SSO Evry, SSO MyCocoon, Pharmacom IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, MicroHIS IOP data-koppeling, DVA Ysis (Gerimedica), LUMC IOP data-koppeling, DVA SDB, Leefstijl, Medicatie(Lijst), Geboortezorg, SSO Atermes, DVA PUUR (Ecare), Orfeus IOP data-koppeling, HINQ IOP data-koppeling, Epic IOP data-koppeling, Website (hinq.nl), HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), DVA RAV Haaglanden, Zorg, DVA Medicom, SSO Nexus, SSO Ysis, Persoonsgerichte informatie (zorgmodules), Nexus IOP Data-koppeling, Medicatie(AMO Dashboard), SSO Medicom, DVA RAV Zeeland, SSO Vrumun, SSO ICT4Kraam, Allergieën & vaccinatie Apr 15, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 16, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 15, 20:00:00 GMT+0 - Identified - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen. Type: Maintenance

Duration: 8 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 16</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 15</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen..</p> ]]> Wed, 15 Apr 2026 20:00:00 +0000 https://hinq.instatus.com/maintenance/cmnh59di506gia1rnvc4355q9 https://hinq.instatus.com/maintenance/cmnh59di506gia1rnvc4355q9 HiX/Zorgplatform precautionary deactivation of SSO & Data-connector Type: Incident Duration: 11 days, 12 hours and 26 minutes Affected Components: SSO HiX, HiX/Zorgplatform IOP data-koppeling Apr 7, 19:42:48 GMT+0 - Monitoring - Naar aanleiding van een bevestigde ransomware aanval op ChipSoft (gemeld door Z-Cert op 7 april) heeft HINQ op dinsdag 7 april om 21:30 besloten alle verbindingen met het ChipSoft Zorgplatform te verbreken. **Wat betekent dit voor gebruikers?** * Ziekenhuizen die gebruik maken van ChipSoft hebben tijdelijk geen toegang tot HINQ ZNO, waaronder geboortezorggegevens. * Andere zorginstellingen hebben tijdelijk geen toegang tot data uit ChipSoft-ziekenhuizen. **Waarom is deze maatregel genomen?** HINQ acht het technische risico voor de eigen infrastructuur klein, maar kon door gebrek aan informatie over de aanval geen volledige risicoanalyse uitvoeren. Uit voorzichtigheid – mede gezien het landelijke bereik van het geboortezorgnetwerk – is gekozen voor afsluiting van de verbindingen. Apr 19, 08:08:28 GMT+0 - Resolved - Chipsoft heeft aangegeven het probleem op te hebben gelost en zijn services veilig te hebben gesteld. Hiermee hebben wij ook onze verbinding met Chipsoft hersteld. Type: Incident

Duration: 11 days, 12 hours and 26 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>19:42:48</var> GMT+0</small><br><strong>Monitoring</strong> - Naar aanleiding van een bevestigde ransomware aanval op ChipSoft (gemeld door Z-Cert op 7 april) heeft HINQ op dinsdag 7 april om 21:30 besloten alle verbindingen met het ChipSoft Zorgplatform te verbreken. **Wat betekent dit voor gebruikers?** * Ziekenhuizen die gebruik maken van ChipSoft hebben tijdelijk geen toegang tot HINQ ZNO, waaronder geboortezorggegevens. * Andere zorginstellingen hebben tijdelijk geen toegang tot data uit ChipSoft-ziekenhuizen. **Waarom is deze maatregel genomen?** HINQ acht het technische risico voor de eigen infrastructuur klein, maar kon door gebrek aan informatie over de aanval geen volledige risicoanalyse uitvoeren. Uit voorzichtigheid – mede gezien het landelijke bereik van het geboortezorgnetwerk – is gekozen voor afsluiting van de verbindingen..</p> <p><small>Apr <var data-var='date'> 19</var>, <var data-var='time'>08:08:28</var> GMT+0</small><br><strong>Resolved</strong> - Chipsoft heeft aangegeven het probleem op te hebben gelost en zijn services veilig te hebben gesteld. Hiermee hebben wij ook onze verbinding met Chipsoft hersteld. .</p> ]]> Tue, 7 Apr 2026 19:42:48 +0000 https://hinq.instatus.com/incident/cmnp10o2u04f1xmd2f5eco2dt https://hinq.instatus.com/incident/cmnp10o2u04f1xmd2f5eco2dt SSO storing Type: Incident Duration: 3 hours and 34 minutes Affected Components: SSO LUMC, SSO MicroHIS, SSO Promedico, SSO Pharmacom, SSO HiX, SSO Onatal, SSO Sanday, SSO Orfeus, SSO ONS, SSO SDB , SSO Epic, , SSO Bricks, SSO Evry, SSO MyCocoon, SSO Atermes, Website (hinq.nl), SSO Nexus, SSO Ysis, SSO Medicom, SSO Vrumun, SSO ICT4Kraam, Single Sign On Login van bronsysteem naar ZNO (SSO) → Apr 1, 05:22:00 GMT+0 - Investigating - We are currently investigating this incident. Apr 1, 08:55:54 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 34 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , ,

<p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>05:22:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>08:55:54</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 1 Apr 2026 05:22:00 +0000 https://hinq.instatus.com/incident/cmnfrsz5i0a5ny5oxy66f3dei https://hinq.instatus.com/incident/cmnfrsz5i0a5ny5oxy66f3dei Atermes data-koppeling outage Type: Incident Duration: 3 hours and 18 minutes Affected Components: Atermes IOP data-koppeling Mar 24, 11:07:26 GMT+0 - Investigating - The Atermes data-koppeling is unresponsive. We are in contact with Atermes to resolve the issue. Mar 24, 14:25:33 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 18 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>11:07:26</var> GMT+0</small><br><strong>Investigating</strong> - The Atermes data-koppeling is unresponsive. We are in contact with Atermes to resolve the issue..</p> <p><small>Mar <var data-var='date'> 24</var>, <var data-var='time'>14:25:33</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 24 Mar 2026 11:07:26 +0000 https://hinq.instatus.com/incident/cmn4ifyx908oe34vk2ue4yxap https://hinq.instatus.com/incident/cmn4ifyx908oe34vk2ue4yxap Serveronderhoud Type: Maintenance Duration: 8 hours Affected Components: SSO HiX, SSO LUMC, Helpdesk, SSO Pharmacom, SSO MicroHIS, Lab, Advanced Care Planning (ACP), Atermes IOP data-koppeling, SSO Promedico, DVA MijnCaress (PinkRoccade), Metingen, SSO Onatal, Waarschuwingen, Sanday IOP data-koppeling, DVA MUMC, Toegang, Documenten, Ysis IOP data-koppeling, Persoon, Vrumun IOP data-koppeling, Aandoeningen, SSO Sanday, DVA Lablecare, SSO Orfeus, Onatal IOP Data-koppeling, DVA UMCG, Medicom IOP data-koppeling, DVA Ciro, DVA ONS (Nedap), SSO ONS, Obstetrie, SSO Epic, ONS IOP data-koppeling, Geschiedenis, DVA Epos, SSO Bricks, SSO Evry, SSO MyCocoon, Pharmacom IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, DVA Ysis (Gerimedica), MicroHIS IOP data-koppeling, LUMC IOP data-koppeling, DVA SDB, DVA PUUR (Ecare), Website (hinq.nl), Medicatie(Lijst), HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), Geboortezorg, SSO Atermes, DVA RAV Haaglanden, Epic IOP data-koppeling, HINQ IOP data-koppeling, Orfeus IOP data-koppeling, Leefstijl, DVA Medicom, Zorg, SSO Nexus, SSO Ysis, Medicatie(AMO Dashboard), Persoonsgerichte informatie (zorgmodules), Nexus IOP Data-koppeling, SSO Vrumun, SSO ICT4Kraam, SSO Medicom, DVA RAV Zeeland, Allergieën & vaccinatie Mar 18, 21:00:00 GMT+0 - Identified - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen. Mar 18, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 19, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen..</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 19</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 18 Mar 2026 21:00:00 +0000 https://hinq.instatus.com/maintenance/cmm90ctru06hy9r14eurm8cff https://hinq.instatus.com/maintenance/cmm90ctru06hy9r14eurm8cff Problemen met e-maillevering naar Microsoft e-mailproviders Type: Incident Duration: 8 days, 5 hours and 50 minutes Affected Components: SSO HiX, SSO ONS, SSO LUMC, SSO Promedico, SSO Onatal, SSO Pharmacom, SSO Sanday, SSO Orfeus, SSO Epic, SSO Bricks, , SSO Evry, SSO MicroHIS, SSO MyCocoon, SSO Atermes, SSO Nexus, SSO Ysis, SSO Vrumun, SSO ICT4Kraam, SSO Medicom, Single Sign On Login van bronsysteem naar ZNO (SSO) → Feb 24, 10:07:00 GMT+0 - Identified - Problemen met e-maillevering naar Microsoft adressen zijn geïdentificeerd en er wordt gewerkt aan een oplossing. Mar 4, 15:56:56 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 8 days, 5 hours and 50 minutes

Affected Components: , , , , , , , , , , , , , , , , , , ,

<p><small>Feb <var data-var='date'> 24</var>, <var data-var='time'>10:07:00</var> GMT+0</small><br><strong>Identified</strong> - Problemen met e-maillevering naar Microsoft adressen zijn geïdentificeerd en er wordt gewerkt aan een oplossing..</p> <p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>15:56:56</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 24 Feb 2026 10:07:00 +0000 https://hinq.instatus.com/incident/cmm28m08s0e4cv24kpg8z0omm https://hinq.instatus.com/incident/cmm28m08s0e4cv24kpg8z0omm Serveronderhoud Type: Maintenance Duration: 8 hours Affected Components: SSO ONS, Advanced Care Planning (ACP), SSO HiX, Waarschuwingen, Sanday IOP data-koppeling, DVA MUMC, Toegang, Documenten, DVA MijnCaress (PinkRoccade), Persoon, Vrumun IOP data-koppeling, Aandoeningen, Atermes IOP data-koppeling, SSO Sanday, DVA Lablecare, SSO Orfeus, Onatal IOP Data-koppeling, SSO LUMC, DVA UMCG, Medicom IOP data-koppeling, DVA Ciro, DVA ONS (Nedap), Helpdesk, Obstetrie, SSO Epic, ONS IOP data-koppeling, SSO Promedico, Geschiedenis, Metingen, SSO Onatal, SSO Pharmacom, DVA Epos, SSO Bricks, SSO Evry, SSO MicroHIS, SSO MyCocoon, Lab, Pharmacom IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, DVA Ysis (Gerimedica), MicroHIS IOP data-koppeling, LUMC IOP data-koppeling, DVA SDB, DVA PUUR (Ecare), Website (hinq.nl), Medicatie(Lijst), HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), Geboortezorg, SSO Atermes, DVA RAV Haaglanden, Epic IOP data-koppeling, HINQ IOP data-koppeling, Orfeus IOP data-koppeling, Leefstijl, DVA Medicom, Zorg, SSO Nexus, SSO Ysis, Medicatie(AMO Dashboard), Persoonsgerichte informatie (zorgmodules), Nexus IOP Data-koppeling, SSO Vrumun, SSO ICT4Kraam, SSO Medicom, DVA RAV Zeeland, Allergieën & vaccinatie Feb 18, 21:00:00 GMT+0 - Identified - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen. Feb 18, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 19, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen..</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 18 Feb 2026 21:00:00 +0000 https://hinq.instatus.com/maintenance/cmli86hfl02owhh84e22cs1gy https://hinq.instatus.com/maintenance/cmli86hfl02owhh84e22cs1gy AZNO verminderde beschikbaarheid Type: Incident Affected Components: HINQ DVA Beheeromgeving (app.hinq.nl/n/azno) Jan 22, 18:00:00 GMT+0 - Identified - Er zijn meerdere problemen geïdentificeerd en er wordt gewerkt aan een oplossing. Feb 11, 12:27:34 GMT+0 - Monitoring - Wijzigingen zijn doorgevoerd en er wordt momenteel gemonitord totdat alle problemen zijn verholpen. Type: Incident

Affected Components:

<p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Identified</strong> - Er zijn meerdere problemen geïdentificeerd en er wordt gewerkt aan een oplossing..</p> <p><small>Feb <var data-var='date'> 11</var>, <var data-var='time'>12:27:34</var> GMT+0</small><br><strong>Monitoring</strong> - Wijzigingen zijn doorgevoerd en er wordt momenteel gemonitord totdat alle problemen zijn verholpen..</p> ]]> Thu, 22 Jan 2026 18:00:00 +0000 https://hinq.instatus.com/incident/cml7x5vyz005s10bkjni3pxug https://hinq.instatus.com/incident/cml7x5vyz005s10bkjni3pxug Serveronderhoud Type: Maintenance Duration: 8 hours Affected Components: SSO ONS, Advanced Care Planning (ACP), SSO HiX, DVA MUMC, Persoon, SSO Sanday, DVA Lablecare, Waarschuwingen, SSO Orfeus, Onatal IOP Data-koppeling, Toegang, SSO LUMC, DVA UMCG, Vrumun IOP data-koppeling, DVA Ciro, DVA ONS (Nedap), Helpdesk, Medicom IOP data-koppeling, Sanday IOP data-koppeling, Obstetrie, SSO Epic, ONS IOP data-koppeling, SSO Promedico, Geschiedenis, Metingen, SSO Onatal, Aandoeningen, DVA MijnCaress (PinkRoccade), SSO Pharmacom, DVA Epos, SSO Bricks, SSO Evry, SSO MicroHIS, SSO MyCocoon, Lab, Pharmacom IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, DVA Ysis (Gerimedica), MicroHIS IOP data-koppeling, LUMC IOP data-koppeling, DVA SDB, DVA PUUR (Ecare), Website (hinq.nl), Documenten, Medicatie(Lijst), HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), Geboortezorg, SSO Atermes, DVA RAV Haaglanden, Epic IOP data-koppeling, HINQ IOP data-koppeling, Orfeus IOP data-koppeling, Leefstijl, DVA Medicom, Zorg, SSO Nexus, SSO Ysis, Medicatie(AMO Dashboard), Persoonsgerichte informatie (zorgmodules), Nexus IOP Data-koppeling, SSO Vrumun, SSO ICT4Kraam, SSO Medicom, DVA RAV Zeeland, Allergieën & vaccinatie Jan 21, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 22, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Jan 21, 21:00:00 GMT+0 - Identified - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen. Type: Maintenance

Duration: 8 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 22</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen..</p> ]]> Wed, 21 Jan 2026 21:00:00 +0000 https://hinq.instatus.com/maintenance/cmk6rpoz507ij10oy9erqw2du https://hinq.instatus.com/maintenance/cmk6rpoz507ij10oy9erqw2du HINQ Legacy ZNO reduced availability Type: Incident Duration: 11 days, 5 hours and 33 minutes Affected Components: HINQ Legacy ZNO (app.hinq.nl) Jan 19, 08:28:00 GMT+0 - Investigating - We are currently investigating this incident. Jan 30, 14:00:55 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 11 days, 5 hours and 33 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>08:28:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 30</var>, <var data-var='time'>14:00:55</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 19 Jan 2026 08:28:00 +0000 https://hinq.instatus.com/incident/cmko26zwl00swua212ak3y55h https://hinq.instatus.com/incident/cmko26zwl00swua212ak3y55h Reduced availability of HiX & Nexus SSOs Type: Incident Duration: 16 hours and 41 minutes Affected Components: SSO HiX, SSO Nexus Jan 18, 15:00:00 GMT+0 - Investigating - We are currently investigating this incident. Jan 19, 07:41:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 16 hours and 41 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 19</var>, <var data-var='time'>07:41:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sun, 18 Jan 2026 15:00:00 +0000 https://hinq.instatus.com/incident/cmkkxoziy0ciynfh56rh9rh91 https://hinq.instatus.com/incident/cmkkxoziy0ciynfh56rh9rh91 Infrastructure maintenance Type: Maintenance Duration: 4 hours Affected Components: SSO ONS, Advanced Care Planning (ACP), SSO HiX, DVA MUMC, Persoon, Obstetrie, SSO Sanday, DVA Lablecare, Waarschuwingen, SSO Orfeus, Onatal IOP Data-koppeling, Toegang, SSO LUMC, DVA UMCG, Vrumun IOP data-koppeling, DVA Ciro, DVA ONS (Nedap), Helpdesk, Medicom IOP data-koppeling, Sanday IOP data-koppeling, SSO Epic, ONS IOP data-koppeling, SSO Promedico, Geschiedenis, Metingen, SSO Onatal, Aandoeningen, DVA MijnCaress (PinkRoccade), DVA Epos, SSO Bricks, SSO Evry, SSO MicroHIS, SSO Pharmacom, SSO MyCocoon, Lab, Pharmacom IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, DVA Ysis (Gerimedica), MicroHIS IOP data-koppeling, LUMC IOP data-koppeling, DVA SDB, DVA PUUR (Ecare), Website (hinq.nl), Documenten, Medicatie(Lijst), HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), Geboortezorg, SSO Atermes, DVA RAV Haaglanden, Epic IOP data-koppeling, HINQ IOP data-koppeling, Orfeus IOP data-koppeling, Leefstijl, DVA Medicom, Zorg, SSO Nexus, SSO Ysis, Medicatie(AMO Dashboard), Persoonsgerichte informatie (zorgmodules), Nexus IOP Data-koppeling, SSO Vrumun, SSO ICT4Kraam, SSO Medicom, DVA RAV Zeeland, Allergieën & vaccinatie Jan 18, 11:00:01 GMT+0 - Identified - Maintenance is now in progress Jan 18, 15:00:00 GMT+0 - Completed - Maintenance has completed successfully Jan 18, 11:00:00 GMT+0 - Identified - We are performing scheduled infrastructure maintenance during that time. Due to the extent of the maintenance, we expect there to be reduced availability of our services during this time. Type: Maintenance

Duration: 4 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>11:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are performing scheduled infrastructure maintenance during that time. Due to the extent of the maintenance, we expect there to be reduced availability of our services during this time. .</p> ]]> Sun, 18 Jan 2026 11:00:00 +0000 https://hinq.instatus.com/maintenance/cmja5sjox066tedci3byw8fof https://hinq.instatus.com/maintenance/cmja5sjox066tedci3byw8fof Serveronderhoud Type: Maintenance Duration: 8 hours Affected Components: SSO ONS, Advanced Care Planning (ACP), SSO MicroHIS, Pharmacom IOP data-koppeling, SSO HiX, SSO Pharmacom, MicroHIS IOP data-koppeling, SSO MyCocoon, DVA MUMC, Lab, Persoon, Obstetrie, SSO Sanday, DVA Lablecare, Waarschuwingen, SSO Orfeus, Onatal IOP Data-koppeling, Toegang, SSO LUMC, DVA UMCG, Vrumun IOP data-koppeling, DVA Ciro, DVA ONS (Nedap), Helpdesk, Medicom IOP data-koppeling, Sanday IOP data-koppeling, SSO Epic, ONS IOP data-koppeling, SSO Promedico, Geschiedenis, Metingen, SSO Onatal, HiX/Zorgplatform IOP data-koppeling, DVA Ysis (Gerimedica), Aandoeningen, DVA MijnCaress (PinkRoccade), DVA Epos, SSO Bricks, SSO Evry, LUMC IOP data-koppeling, DVA SDB, DVA PUUR (Ecare), Website (hinq.nl), Documenten, Medicatie(Lijst), HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), Geboortezorg, SSO Atermes, DVA RAV Haaglanden, Epic IOP data-koppeling, HINQ IOP data-koppeling, Orfeus IOP data-koppeling, Leefstijl, DVA Medicom, Zorg, SSO Nexus, SSO Ysis, Medicatie(AMO Dashboard), Persoonsgerichte informatie (zorgmodules), Nexus IOP Data-koppeling, SSO Vrumun, SSO ICT4Kraam, SSO Medicom, DVA RAV Zeeland, Allergieën & vaccinatie Dec 17, 21:00:00 GMT+0 - Identified - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen. Dec 17, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Dec 18, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen..</p> <p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Dec <var data-var='date'> 18</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 17 Dec 2025 21:00:00 +0000 https://hinq.instatus.com/maintenance/cmimvw3ff0083zx2ugir9cygw https://hinq.instatus.com/maintenance/cmimvw3ff0083zx2ugir9cygw SSO Outage Type: Incident Duration: 1 day and 18 hours Affected Components: SSO ONS, SSO HiX, SSO Pharmacom, SSO MyCocoon, SSO Sanday, SSO Orfeus, SSO LUMC, SSO Epic, SSO Promedico, SSO MicroHIS, SSO Onatal, SSO Bricks, , SSO Evry, SSO Atermes, SSO Nexus, SSO Ysis, SSO Vrumun, SSO ICT4Kraam, SSO Medicom, Single Sign On Login van bronsysteem naar ZNO (SSO) → Dec 2, 13:40:00 GMT+0 - Investigating - We are currently investigating this incident. Dec 2, 14:22:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 day and 18 hours

Affected Components: , , , , , , , , , , , , , , , , , , ,

<p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>13:40:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>14:22:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 2 Dec 2025 13:40:00 +0000 https://hinq.instatus.com/incident/cmioq4rlx00ftljxrprxyfz0b https://hinq.instatus.com/incident/cmioq4rlx00ftljxrprxyfz0b Serveronderhoud Type: Maintenance Duration: 8 hours Affected Components: DVA MUMC, Lab, Persoon, Obstetrie, SSO Sanday, DVA Lablecare, Waarschuwingen, SSO Orfeus, Onatal IOP Data-koppeling, Toegang, SSO LUMC, DVA UMCG, Vrumun IOP data-koppeling, DVA Ciro, DVA ONS (Nedap), Helpdesk, Medicom IOP data-koppeling, Sanday IOP data-koppeling, SSO Epic, ONS IOP data-koppeling, SSO Promedico, Geschiedenis, SSO MicroHIS, Metingen, Pharmacom IOP data-koppeling, SSO Onatal, HiX/Zorgplatform IOP data-koppeling, Advanced Care Planning (ACP), DVA Ysis (Gerimedica), SSO HiX, SSO Pharmacom, SSO MyCocoon, Aandoeningen, DVA MijnCaress (PinkRoccade), MicroHIS IOP data-koppeling, DVA Epos, SSO Bricks, SSO Evry, LUMC IOP data-koppeling, DVA SDB, DVA PUUR (Ecare), Website (hinq.nl), Documenten, Medicatie(Lijst), HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), Geboortezorg, SSO Atermes, DVA RAV Haaglanden, Epic IOP data-koppeling, HINQ IOP data-koppeling, Orfeus IOP data-koppeling, Leefstijl, DVA Medicom, Zorg, SSO Nexus, SSO Ysis, Medicatie(AMO Dashboard), Persoonsgerichte informatie (zorgmodules), Nexus IOP Data-koppeling, SSO Vrumun, SSO ICT4Kraam, SSO Medicom, DVA RAV Zeeland, Allergieën & vaccinatie Nov 19, 21:00:00 GMT+0 - Identified - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen. Nov 19, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 20, 05:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Nov <var data-var='date'> 19</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen..</p> <p><small>Nov <var data-var='date'> 19</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 19 Nov 2025 21:00:00 +0000 https://hinq.instatus.com/maintenance/cmhixwidj001fxjnzt2c0o3mc https://hinq.instatus.com/maintenance/cmhixwidj001fxjnzt2c0o3mc Gepland onderhoud softwareupgrade Type: Maintenance Duration: 4 hours Affected Components: DVA MUMC, SSO Promedico, Geschiedenis, DVA ONS (Nedap), Lab, Persoon, Obstetrie, Metingen, SSO Sanday, DVA Lablecare, Helpdesk, Medicom IOP data-koppeling, Pharmacom IOP data-koppeling, SSO Onatal, HiX/Zorgplatform IOP data-koppeling, Waarschuwingen, Advanced Care Planning (ACP), DVA Ysis (Gerimedica), SSO HiX, SSO Pharmacom, SSO MyCocoon, SSO Orfeus, Aandoeningen, Onatal IOP Data-koppeling, DVA MijnCaress (PinkRoccade), Toegang, SSO LUMC, Sanday IOP data-koppeling, DVA UMCG, Vrumun IOP data-koppeling, DVA Ciro, SSO Epic, ONS IOP data-koppeling, DVA Epos, LUMC IOP data-koppeling, DVA SDB, DVA PUUR (Ecare), Website (hinq.nl), Documenten, Medicatie(Lijst), HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), Geboortezorg, SSO Atermes, DVA RAV Haaglanden, Epic IOP data-koppeling, HINQ IOP data-koppeling, Orfeus IOP data-koppeling, Leefstijl, DVA Medicom, Zorg, SSO Nexus, SSO Ysis, Medicatie(AMO Dashboard), Persoonsgerichte informatie (zorgmodules), Nexus IOP Data-koppeling, SSO Vrumun, SSO ICT4Kraam, SSO Medicom, DVA RAV Zeeland, Allergieën & vaccinatie Oct 29, 19:00:00 GMT+0 - Identified - Tijdens dit onderhoud wordt een softwareupgrade uitgevoerd door de hostingprovider. Wij verwachten geen impact en onze diensten blijven beschikbaar. De voortgang wordt nauwlettend gevolgd om een veilige en gecontroleerde uitvoering te waarborgen. Oct 29, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 29, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - Tijdens dit onderhoud wordt een softwareupgrade uitgevoerd door de hostingprovider. Wij verwachten geen impact en onze diensten blijven beschikbaar. De voortgang wordt nauwlettend gevolgd om een veilige en gecontroleerde uitvoering te waarborgen..</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 29 Oct 2025 19:00:00 +0000 https://hinq.instatus.com/maintenance/cmgtihf2t0082rgnr5hdcloqh https://hinq.instatus.com/maintenance/cmgtihf2t0082rgnr5hdcloqh Serveronderhoud Type: Maintenance Duration: 8 hours Affected Components: LUMC IOP data-koppeling, DVA SDB, DVA MUMC, SSO Promedico, DVA ONS (Nedap), Persoon, Obstetrie, DVA PUUR (Ecare), Website (hinq.nl), Documenten, Geschiedenis, Metingen, DVA Medicom, Medicatie(Lijst), SSO Sanday, DVA Lablecare, Helpdesk, HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), Geboortezorg, Medicom IOP data-koppeling, Pharmacom IOP data-koppeling, SSO Onatal, HiX/Zorgplatform IOP data-koppeling, Waarschuwingen, Lab, Advanced Care Planning (ACP), DVA Ysis (Gerimedica), SSO HiX, SSO Pharmacom, SSO Atermes, DVA RAV Haaglanden, SSO MyCocoon, SSO Orfeus, Aandoeningen, Onatal IOP Data-koppeling, DVA MijnCaress (PinkRoccade), Epic IOP data-koppeling, HINQ IOP data-koppeling, Toegang, SSO LUMC, Orfeus IOP data-koppeling, Sanday IOP data-koppeling, DVA UMCG, Vrumun IOP data-koppeling, DVA Ciro, Leefstijl, SSO Epic, ONS IOP data-koppeling, DVA Epos, Zorg, SSO Nexus, SSO Ysis, Medicatie(AMO Dashboard), Persoonsgerichte informatie (zorgmodules), Nexus IOP Data-koppeling, SSO Vrumun, SSO ICT4Kraam, SSO Medicom, DVA RAV Zeeland, Allergieën & vaccinatie Oct 16, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Oct 15, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 15, 20:00:00 GMT+0 - Identified - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen. Type: Maintenance

Duration: 8 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 15</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen..</p> ]]> Wed, 15 Oct 2025 20:00:00 +0000 https://hinq.instatus.com/maintenance/cmgevz5w200d93glmfs6t5ozk https://hinq.instatus.com/maintenance/cmgevz5w200d93glmfs6t5ozk Serveronderhoud Type: Maintenance Duration: 8 hours Affected Components: LUMC IOP data-koppeling, Persoonsgerichte informatie (zorgmodules), DVA MUMC, SSO Promedico, Obstetrie, DVA PUUR (Ecare), Medicatie(AMO Dashboard), Leefstijl, Persoon, DVA ONS (Nedap), Website (hinq.nl), Documenten, SSO Medicom, DVA SDB, Zorg, SSO ICT4Kraam, DVA RAV Zeeland, DVA Epos, SSO Ysis, SSO Nexus, Allergieën & vaccinatie, Geschiedenis, SSO Vrumun, DVA Medicom, HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), SSO Sanday, Metingen, Medicatie(Lijst), Geboortezorg, DVA Lablecare, Helpdesk, SSO Pharmacom, SSO Epic, ONS IOP data-koppeling, DVA Ysis (Gerimedica), Aandoeningen, Waarschuwingen, Advanced Care Planning (ACP), SSO Onatal, Medicom IOP data-koppeling, Pharmacom IOP data-koppeling, SSO MyCocoon, DVA RAV Haaglanden, Orfeus IOP data-koppeling, Nexus IOP Data-koppeling, HINQ IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, SSO Orfeus, Lab, SSO HiX, SSO Atermes, SSO LUMC, Vrumun IOP data-koppeling, Epic IOP data-koppeling, DVA Ciro, Onatal IOP Data-koppeling, DVA MijnCaress (PinkRoccade), Toegang, DVA UMCG, Sanday IOP data-koppeling Sep 17, 20:00:00 GMT+0 - Identified - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen. Sep 17, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 18, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Onze servers ontvangen in deze periode periodiek onderhoud. We verwachten dat dit weinig tot geen invloed zal hebben op de beschikbaarheid van onze systemen..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 17 Sep 2025 20:00:00 +0000 https://hinq.instatus.com/maintenance/cmf2dv13v002orv2x2mbq8jps https://hinq.instatus.com/maintenance/cmf2dv13v002orv2x2mbq8jps Spoed onderhoud Type: Maintenance Duration: 6 hours and 15 minutes Affected Components: , SSO Promedico, SSO Sanday, SSO Medicom, SSO ICT4Kraam, SSO Ysis, SSO Nexus, SSO Vrumun, SSO Pharmacom, SSO Epic, SSO Onatal, SSO MyCocoon, SSO Orfeus, SSO HiX, SSO Atermes, SSO LUMC, Single Sign On Login van bronsysteem naar ZNO (SSO) → Aug 28, 02:15:00 GMT+0 - Completed - Tijdens het onderhoud is een onverwacht probleem opgetreden, waarna spoedonderhoud is uitgevoerd om dit te verhelpen. De situatie is inmiddels opgelost en de dienstverlening is hersteld. Type: Maintenance

Duration: 6 hours and 15 minutes

Affected Components: , , , , , , , , , , , , , , ,

<p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>02:15:00</var> GMT+0</small><br><strong>Completed</strong> - Tijdens het onderhoud is een onverwacht probleem opgetreden, waarna spoedonderhoud is uitgevoerd om dit te verhelpen. De situatie is inmiddels opgelost en de dienstverlening is hersteld..</p> ]]> Thu, 28 Aug 2025 02:15:00 +0000 https://hinq.instatus.com/maintenance/cmeva4hlb007qp4h4jpbwy4sk https://hinq.instatus.com/maintenance/cmeva4hlb007qp4h4jpbwy4sk Onverwachte storing na datacenter onderhoud Type: Incident Duration: 15 minutes Affected Components: , SSO Promedico, SSO Sanday, SSO Medicom, SSO ICT4Kraam, SSO Ysis, SSO Nexus, SSO Vrumun, SSO Pharmacom, SSO Epic, SSO Onatal, SSO MyCocoon, SSO Orfeus, SSO HiX, SSO Atermes, SSO LUMC, Single Sign On Login van bronsysteem naar ZNO (SSO) → Aug 28, 02:15:00 GMT+0 - Resolved - Door een onverwachte storing tijdens het lopende onderhoud is spoed onderhoud gestart. Aug 28, 02:00:00 GMT+0 - Investigating - Wij onderzoeken momenteel dit incident. Type: Incident

Duration: 15 minutes

Affected Components: , , , , , , , , , , , , , , ,

<p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>02:15:00</var> GMT+0</small><br><strong>Resolved</strong> - Door een onverwachte storing tijdens het lopende onderhoud is spoed onderhoud gestart..</p> <p><small>Aug <var data-var='date'> 28</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Investigating</strong> - Wij onderzoeken momenteel dit incident..</p> ]]> Thu, 28 Aug 2025 02:00:00 +0000 https://hinq.instatus.com/incident/cmev9nkzz00g0hwn7jiqn9337 https://hinq.instatus.com/incident/cmev9nkzz00g0hwn7jiqn9337 Infrastructuur maintenance in datacenter Type: Maintenance Duration: 3 hours Affected Components: DVA Medicom, HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), DVA MUMC, LUMC IOP data-koppeling, Persoonsgerichte informatie (zorgmodules), Medicatie(Lijst), Obstetrie, DVA PUUR (Ecare), Medicatie(AMO Dashboard), SSO Promedico, Leefstijl, Persoon, DVA ONS (Nedap), DVA Lablecare, Website (hinq.nl), SSO Sanday, Documenten, SSO Medicom, DVA SDB, Helpdesk, Zorg, SSO ICT4Kraam, DVA RAV Zeeland, DVA Epos, Metingen, SSO Ysis, SSO Nexus, Geboortezorg, Allergieën & vaccinatie, Geschiedenis, SSO Vrumun, SSO Pharmacom, SSO Epic, ONS IOP data-koppeling, DVA Ysis (Gerimedica), Aandoeningen, Waarschuwingen, Advanced Care Planning (ACP), SSO Onatal, Medicom IOP data-koppeling, Pharmacom IOP data-koppeling, SSO MyCocoon, DVA RAV Haaglanden, Orfeus IOP data-koppeling, Nexus IOP Data-koppeling, HINQ IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, SSO Orfeus, Lab, SSO HiX, SSO Atermes, SSO LUMC, Vrumun IOP data-koppeling, Epic IOP data-koppeling, DVA Ciro, Onatal IOP Data-koppeling, DVA MijnCaress (PinkRoccade), Toegang, DVA UMCG, Sanday IOP data-koppeling Aug 27, 23:00:00 GMT+0 - Completed - Gedurende deze periode zal gepland onderhoud worden uitgevoerd. Type: Maintenance

Duration: 3 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Gedurende deze periode zal gepland onderhoud worden uitgevoerd..</p> ]]> Wed, 27 Aug 2025 23:00:00 +0000 https://hinq.instatus.com/maintenance/cmev8py730075hcckhz5b927i https://hinq.instatus.com/maintenance/cmev8py730075hcckhz5b927i Netwerk onderhoud Type: Maintenance Duration: 6 hours Affected Components: Documenten, DVA Medicom, HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), DVA MUMC, LUMC IOP data-koppeling, Persoonsgerichte informatie (zorgmodules), Medicatie(Lijst), Obstetrie, DVA PUUR (Ecare), Medicatie(AMO Dashboard), SSO Promedico, Leefstijl, Persoon, DVA ONS (Nedap), DVA Lablecare, Website (hinq.nl), SSO Sanday, SSO Medicom, DVA SDB, Helpdesk, Zorg, SSO ICT4Kraam, DVA RAV Zeeland, DVA Epos, Metingen, SSO Ysis, SSO Nexus, Geboortezorg, Allergieën & vaccinatie, Geschiedenis, SSO Vrumun, SSO Pharmacom, SSO Epic, ONS IOP data-koppeling, DVA Ysis (Gerimedica), Aandoeningen, Waarschuwingen, Advanced Care Planning (ACP), SSO Onatal, Medicom IOP data-koppeling, Pharmacom IOP data-koppeling, SSO MyCocoon, DVA RAV Haaglanden, Orfeus IOP data-koppeling, Nexus IOP Data-koppeling, HINQ IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, SSO Orfeus, Lab, SSO HiX, SSO Atermes, SSO LUMC, Vrumun IOP data-koppeling, Epic IOP data-koppeling, DVA Ciro, Onatal IOP Data-koppeling, DVA MijnCaress (PinkRoccade), Toegang, DVA UMCG, Sanday IOP data-koppeling Aug 26, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 27, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 27, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 26, 21:00:00 GMT+0 - Identified - Ons servernetwerk zal in deze periode periodiek onderhoud ontvangen. Dit kan mogelijk effect hebben op de beschikbaarheid van onze systemen. Type: Maintenance

Duration: 6 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Ons servernetwerk zal in deze periode periodiek onderhoud ontvangen. Dit kan mogelijk effect hebben op de beschikbaarheid van onze systemen. .</p> ]]> Tue, 26 Aug 2025 21:00:00 +0000 https://hinq.instatus.com/maintenance/cmdzr9keq00d8yjtlsvdgvxjj https://hinq.instatus.com/maintenance/cmdzr9keq00d8yjtlsvdgvxjj Serveronderhoud Type: Maintenance Duration: 8 hours Affected Components: DVA Medicom, HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), DVA MUMC, LUMC IOP data-koppeling, Documenten, Persoonsgerichte informatie (zorgmodules), Medicatie(Lijst), Obstetrie, DVA PUUR (Ecare), Medicatie(AMO Dashboard), SSO Promedico, Leefstijl, Persoon, DVA ONS (Nedap), DVA Lablecare, Website (hinq.nl), SSO Sanday, SSO Medicom, DVA SDB, Helpdesk, Zorg, SSO ICT4Kraam, DVA RAV Zeeland, DVA Epos, Metingen, SSO Ysis, SSO Nexus, Geboortezorg, Allergieën & vaccinatie, Geschiedenis, SSO Vrumun, SSO Pharmacom, SSO Epic, ONS IOP data-koppeling, DVA Ysis (Gerimedica), Aandoeningen, Waarschuwingen, Advanced Care Planning (ACP), SSO Onatal, Medicom IOP data-koppeling, Pharmacom IOP data-koppeling, SSO MyCocoon, DVA RAV Haaglanden, Orfeus IOP data-koppeling, Nexus IOP Data-koppeling, HINQ IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, SSO Orfeus, Lab, SSO HiX, SSO Atermes, SSO LUMC, Vrumun IOP data-koppeling, Epic IOP data-koppeling, DVA Ciro, Onatal IOP Data-koppeling, DVA MijnCaress (PinkRoccade), Toegang, DVA UMCG, Sanday IOP data-koppeling Aug 20, 20:00:00 GMT+0 - Identified - Onze servers ontvangen in deze periode periodiek onderhoud. In verband met updates kan er impact zijn op de beschikbaarheid tijdens deze periode. Aug 20, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 21, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - Onze servers ontvangen in deze periode periodiek onderhoud. In verband met updates kan er impact zijn op de beschikbaarheid tijdens deze periode. .</p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 21</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 20 Aug 2025 20:00:00 +0000 https://hinq.instatus.com/maintenance/cmdzrvuqu001u11ywgh09tbxn https://hinq.instatus.com/maintenance/cmdzrvuqu001u11ywgh09tbxn Server migrations Type: Maintenance Duration: 6 hours Affected Components: DVA Medicom, HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), DVA MUMC, LUMC IOP data-koppeling, Documenten, Persoonsgerichte informatie (zorgmodules), Medicatie(Lijst), Obstetrie, DVA PUUR (Ecare), Medicatie(AMO Dashboard), SSO Promedico, Leefstijl, Persoon, DVA ONS (Nedap), DVA Lablecare, Website (hinq.nl), SSO Sanday, SSO Medicom, DVA SDB, Helpdesk, Zorg, SSO ICT4Kraam, DVA RAV Zeeland, DVA Epos, Metingen, SSO Ysis, SSO Nexus, Geboortezorg, Allergieën & vaccinatie, Geschiedenis, SSO Vrumun, SSO Pharmacom, SSO Epic, ONS IOP data-koppeling, DVA Ysis (Gerimedica), Aandoeningen, Waarschuwingen, Advanced Care Planning (ACP), SSO Onatal, Medicom IOP data-koppeling, Pharmacom IOP data-koppeling, SSO MyCocoon, DVA RAV Haaglanden, Orfeus IOP data-koppeling, Nexus IOP Data-koppeling, HINQ IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, SSO Orfeus, Lab, SSO HiX, SSO Atermes, SSO LUMC, Vrumun IOP data-koppeling, Epic IOP data-koppeling, DVA Ciro, Onatal IOP Data-koppeling, DVA MijnCaress (PinkRoccade), Toegang, DVA UMCG, Sanday IOP data-koppeling Aug 14, 22:00:00 GMT+0 - Identified - Due to technical difficulties, yesterday's maintenance could not take place. It has been moved to tomorrow. Aug 14, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 15, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Due to technical difficulties, yesterday's maintenance could not take place. It has been moved to tomorrow..</p> <p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 15</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 14 Aug 2025 22:00:00 +0000 https://hinq.instatus.com/maintenance/cme9t44mq00087quw5qxj0ufy https://hinq.instatus.com/maintenance/cme9t44mq00087quw5qxj0ufy Emergancy Follow-up server migration Type: Maintenance Duration: 6 hours Affected Components: DVA Medicom, HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), DVA MUMC, LUMC IOP data-koppeling, Documenten, Persoonsgerichte informatie (zorgmodules), Medicatie(Lijst), Obstetrie, DVA PUUR (Ecare), Medicatie(AMO Dashboard), SSO Promedico, Leefstijl, Persoon, DVA ONS (Nedap), DVA Lablecare, Website (hinq.nl), SSO Sanday, SSO Medicom, DVA SDB, Helpdesk, Zorg, SSO ICT4Kraam, DVA RAV Zeeland, DVA Epos, Metingen, SSO Ysis, SSO Nexus, Geboortezorg, Allergieën & vaccinatie, Orfeus IOP data-koppeling, Nexus IOP Data-koppeling, Geschiedenis, SSO Vrumun, SSO Pharmacom, SSO Epic, ONS IOP data-koppeling, DVA Ysis (Gerimedica), HINQ IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, Aandoeningen, Waarschuwingen, SSO Orfeus, Advanced Care Planning (ACP), SSO Onatal, Medicom IOP data-koppeling, Pharmacom IOP data-koppeling, SSO MyCocoon, DVA RAV Haaglanden, Lab, SSO HiX, SSO Atermes, SSO LUMC, Vrumun IOP data-koppeling, Epic IOP data-koppeling, DVA Ciro, Onatal IOP Data-koppeling, DVA MijnCaress (PinkRoccade), Toegang, DVA UMCG, Sanday IOP data-koppeling Aug 12, 22:00:00 GMT+0 - Identified - Maintenance is now in progress Aug 13, 22:00:00 GMT+0 - Identified - Additional time is required to complete the migration from our servers. Downtime is to be expected. Aug 13, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - Additional time is required to complete the migration from our servers. Downtime is to be expected. .</p> <p><small>Aug <var data-var='date'> 13</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 12 Aug 2025 22:00:00 +0000 https://hinq.instatus.com/maintenance/cme8l5gib0020gy5onog4oe7n https://hinq.instatus.com/maintenance/cme8l5gib0020gy5onog4oe7n Server Migrations Type: Maintenance Duration: 6 hours Affected Components: DVA Medicom, HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), DVA MUMC, LUMC IOP data-koppeling, Documenten, Persoonsgerichte informatie (zorgmodules), Medicatie(Lijst), Obstetrie, DVA PUUR (Ecare), Medicatie(AMO Dashboard), SSO Promedico, Leefstijl, Persoon, DVA ONS (Nedap), DVA Lablecare, Website (hinq.nl), SSO Sanday, SSO Medicom, DVA SDB, Helpdesk, Zorg, SSO ICT4Kraam, DVA RAV Zeeland, DVA Epos, Metingen, SSO Ysis, SSO Nexus, Geboortezorg, Allergieën & vaccinatie, SSO Pharmacom, SSO Epic, ONS IOP data-koppeling, Orfeus IOP data-koppeling, Nexus IOP Data-koppeling, DVA Ysis (Gerimedica), Geschiedenis, SSO Vrumun, HINQ IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, Aandoeningen, Waarschuwingen, SSO Orfeus, Advanced Care Planning (ACP), SSO Onatal, Medicom IOP data-koppeling, Pharmacom IOP data-koppeling, SSO MyCocoon, DVA RAV Haaglanden, Lab, SSO HiX, SSO Atermes, SSO LUMC, Vrumun IOP data-koppeling, Epic IOP data-koppeling, DVA Ciro, Onatal IOP Data-koppeling, DVA MijnCaress (PinkRoccade), Toegang, DVA UMCG, Sanday IOP data-koppeling Aug 11, 22:00:00 GMT+0 - Identified - We will be performing some server migrations. During this time, all services will experience downtime and reduced performance. Aug 11, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 12, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Aug <var data-var='date'> 11</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing some server migrations. During this time, all services will experience downtime and reduced performance..</p> <p><small>Aug <var data-var='date'> 11</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 11 Aug 2025 22:00:00 +0000 https://hinq.instatus.com/maintenance/cmdmx1ns6000x7pfj4z1u8dz0 https://hinq.instatus.com/maintenance/cmdmx1ns6000x7pfj4z1u8dz0 Problemen met laden ZNO dashboards Type: Incident Duration: 38 minutes Affected Components: , Lab, Documenten, Persoonsgerichte informatie (zorgmodules), Medicatie(Lijst), Obstetrie, Medicatie(AMO Dashboard), Leefstijl, Persoon, Geschiedenis, Zorg, Aandoeningen, Metingen, Geboortezorg, Allergieën & vaccinatie, Waarschuwingen, Advanced Care Planning (ACP), Toegang, Dashboards/Pagina's → Aug 4, 09:10:00 GMT+0 - Investigating - Alle dashboards zijn tijdelijk niet beschikbaar door een technische storing. We werken aan een oplossing. Aug 4, 09:48:00 GMT+0 - Resolved - Het probleem is geïdentificeerd en de oplossing is uitgerold. Wij hebben dit gemonitord en het incident is hiermee afgesloten. Type: Incident

Duration: 38 minutes

Affected Components: , , , , , , , , , , , , , , , , ,

<p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>09:10:00</var> GMT+0</small><br><strong>Investigating</strong> - Alle dashboards zijn tijdelijk niet beschikbaar door een technische storing. We werken aan een oplossing..</p> <p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>09:48:00</var> GMT+0</small><br><strong>Resolved</strong> - Het probleem is geïdentificeerd en de oplossing is uitgerold. Wij hebben dit gemonitord en het incident is hiermee afgesloten..</p> ]]> Mon, 4 Aug 2025 09:10:00 +0000 https://hinq.instatus.com/incident/cmdwx42uc0021uqex93stv5fy https://hinq.instatus.com/incident/cmdwx42uc0021uqex93stv5fy Tijdelijke onbeschikbaarheid door vervanging TVS-certificaat Type: Maintenance Duration: 3 days and 11 hours Affected Components: , DVA Medicom, DVA Ciro, DVA MUMC, DVA PUUR (Ecare), DVA MijnCaress (PinkRoccade), DVA ONS (Nedap), DVA Lablecare, DVA RAV Haaglanden, DVA SDB, DVA Ysis (Gerimedica), DVA RAV Zeeland, DVA Epos, DVA's → Jul 25, 22:00:00 GMT+0 - Identified - _Er is momenteel spoedonderhoud gaande in verband met vertraging bij het vervangen van het TVS-certificaat._ _Hierdoor is de service tijdelijk niet beschikbaar. De verwachting is dat de dienst dinsdagochtend 29 juli weer beschikbaar is._ Jul 29, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Jul 25, 22:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 3 days and 11 hours

Affected Components: , , , , , , , , , , , ,

<p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>22:00:00</var> GMT+0</small><br><strong>Identified</strong> - _Er is momenteel spoedonderhoud gaande in verband met vertraging bij het vervangen van het TVS-certificaat._ _Hierdoor is de service tijdelijk niet beschikbaar. De verwachting is dat de dienst dinsdagochtend 29 juli weer beschikbaar is._.</p> <p><small>Jul <var data-var='date'> 29</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jul <var data-var='date'> 25</var>, <var data-var='time'>22:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Fri, 25 Jul 2025 22:00:00 +0000 https://hinq.instatus.com/maintenance/cmdiv39wr001nypumhlg5uocs https://hinq.instatus.com/maintenance/cmdiv39wr001nypumhlg5uocs Probleem met laden ZNO dashboards Type: Incident Duration: 20 minutes Affected Components: Metingen, Lab, Documenten, Medicatie(Lijst), Leefstijl, Persoon, Geschiedenis, Zorg, Aandoeningen, Geboortezorg, Allergieën & vaccinatie, Waarschuwingen, Toegang Jul 17, 12:29:00 GMT+0 - Investigating - Bij het openen van de dashboards wordt de volgende error melding weergegeven: Unknown field "codeDebug" Jul 17, 12:49:00 GMT+0 - Resolved - Het probleem is geïdentificeerd en de oplossing is uitgerold. Wij hebben dit gemonitord en het incident is hiermee afgesloten. Type: Incident

Duration: 20 minutes

Affected Components: , , , , , , , , , , , ,

<p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>12:29:00</var> GMT+0</small><br><strong>Investigating</strong> - Bij het openen van de dashboards wordt de volgende error melding weergegeven: Unknown field "codeDebug" .</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>12:49:00</var> GMT+0</small><br><strong>Resolved</strong> - Het probleem is geïdentificeerd en de oplossing is uitgerold. Wij hebben dit gemonitord en het incident is hiermee afgesloten..</p> ]]> Thu, 17 Jul 2025 12:29:00 +0000 https://hinq.instatus.com/incident/cmd7fnans0096zaoskxnqmosc https://hinq.instatus.com/incident/cmd7fnans0096zaoskxnqmosc General Maintenance Type: Maintenance Duration: 8 hours Affected Components: Metingen, SSO MyCocoon, DVA Medicom, HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), Lab, SSO HiX, SSO Atermes, SSO LUMC, Vrumun IOP data-koppeling, Epic IOP data-koppeling, DVA Ciro, LUMC IOP data-koppeling, DVA MUMC, Onatal IOP Data-koppeling, Nexus IOP Data-koppeling, SSO Onatal, SSO Epic, Documenten, Persoonsgerichte informatie (zorgmodules), Obstetrie, DVA PUUR (Ecare), Medicatie(AMO Dashboard), SSO Promedico, Leefstijl, DVA MijnCaress (PinkRoccade), DVA RAV Zeeland, Persoon, DVA ONS (Nedap), DVA Lablecare, DVA RAV Haaglanden, Pharmacom IOP data-koppeling, Website (hinq.nl), SSO Pharmacom, Medicatie(Lijst), SSO Sanday, SSO Medicom, DVA SDB, DVA Ysis (Gerimedica), Helpdesk, Geschiedenis, Zorg, DVA Epos, SSO Vrumun, HINQ IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, Aandoeningen, SSO ICT4Kraam, Medicom IOP data-koppeling, ONS IOP data-koppeling, Orfeus IOP data-koppeling, SSO Ysis, SSO Nexus, Geboortezorg, Allergieën & vaccinatie, Waarschuwingen, SSO Orfeus, Advanced Care Planning (ACP), Toegang, DVA UMCG, Sanday IOP data-koppeling Jul 16, 20:00:00 GMT+0 - Identified - _We will be preforming general maintenance. We expect there to be little to no downtime related to this maintenance._ Jul 16, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 17, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 8 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - _We will be preforming general maintenance. We expect there to be little to no downtime related to this maintenance._.</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 17</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 16 Jul 2025 20:00:00 +0000 https://hinq.instatus.com/maintenance/cmclrb1m5000n80kb1a2nwi7l https://hinq.instatus.com/maintenance/cmclrb1m5000n80kb1a2nwi7l HiX SSO non-functional in production Type: Incident Duration: 19 hours and 50 minutes Affected Components: SSO HiX Jul 7, 14:30:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 8, 10:20:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 19 hours and 50 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>14:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>10:20:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 7 Jul 2025 14:30:00 +0000 https://hinq.instatus.com/incident/cmcuh5vt0000xeqy41rdake7u https://hinq.instatus.com/incident/cmcuh5vt0000xeqy41rdake7u HiX SSO non-functional in production Type: Incident Duration: 22 hours and 7 minutes Affected Components: SSO HiX Jun 30, 15:13:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 1, 13:20:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 22 hours and 7 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>15:13:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>13:20:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 30 Jun 2025 15:13:00 +0000 https://hinq.instatus.com/incident/cmckkuoyx000xl6aow44yqn3i https://hinq.instatus.com/incident/cmckkuoyx000xl6aow44yqn3i SSOs down Type: Incident Duration: 3 hours and 35 minutes Affected Components: SSO Promedico, SSO MyCocoon, SSO HiX, , SSO Atermes, SSO LUMC, SSO Onatal, SSO Epic, SSO Sanday, SSO Medicom, SSO Vrumun, SSO ICT4Kraam, SSO Ysis, SSO Nexus, SSO Orfeus, SSO Pharmacom, Single Sign On Login van bronsysteem naar ZNO (SSO) → Jun 19, 04:57:00 GMT+0 - Investigating - We are currently investigating this incident. Jun 19, 08:32:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 35 minutes

Affected Components: , , , , , , , , , , , , , , ,

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>04:57:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>08:32:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 19 Jun 2025 04:57:00 +0000 https://hinq.instatus.com/incident/cmc36glmf0001145rxy1cmyal https://hinq.instatus.com/incident/cmc36glmf0001145rxy1cmyal General Maintenance Type: Maintenance Duration: 8 hours Affected Components: Medicatie(AMO Dashboard), Metingen, SSO Promedico, SSO MyCocoon, SSO HiX, Leefstijl, DVA MijnCaress (PinkRoccade), Persoon, DVA ONS (Nedap), DVA Lablecare, DVA RAV Zeeland, DVA RAV Haaglanden, DVA Medicom, HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), Lab, DVA PUUR (Ecare), Obstetrie, SSO Atermes, SSO LUMC, Pharmacom IOP data-koppeling, Epic IOP data-koppeling, Vrumun IOP data-koppeling, Website (hinq.nl), DVA Ciro, Onatal IOP Data-koppeling, Nexus IOP Data-koppeling, SSO Onatal, SSO Epic, Documenten, Persoonsgerichte informatie (zorgmodules), SSO Sanday, SSO Medicom, DVA SDB, DVA Ysis (Gerimedica), Helpdesk, Geschiedenis, Zorg, DVA Epos, SSO Vrumun, HINQ IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, LUMC IOP data-koppeling, DVA MUMC, Aandoeningen, SSO ICT4Kraam, Medicom IOP data-koppeling, ONS IOP data-koppeling, Orfeus IOP data-koppeling, SSO Ysis, SSO Nexus, Geboortezorg, Allergieën & vaccinatie, Waarschuwingen, SSO Orfeus, Advanced Care Planning (ACP), Toegang, DVA UMCG, Sanday IOP data-koppeling, SSO Pharmacom, Medicatie(Lijst) Jun 18, 20:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 19, 04:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 18, 20:00:00 GMT+0 - Identified - _We will be preforming general maintenance. We expect there to be little to no downtime related to this maintenance._ Type: Maintenance

Duration: 8 hours

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>20:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>20:00:00</var> GMT+0</small><br><strong>Identified</strong> - _We will be preforming general maintenance. We expect there to be little to no downtime related to this maintenance._.</p> ]]> Wed, 18 Jun 2025 20:00:00 +0000 https://hinq.instatus.com/maintenance/cmbes1nsq000g9yyt85qfgdgg https://hinq.instatus.com/maintenance/cmbes1nsq000g9yyt85qfgdgg ZNO dashboard down Type: Incident Duration: 12 minutes Affected Components: Medicatie(AMO Dashboard), Metingen, Leefstijl, Persoon, Allergieën & vaccinatie, Geschiedenis, Waarschuwingen, Advanced Care Planning (ACP), Zorg, Lab, Obstetrie, Toegang, Aandoeningen, Documenten, Persoonsgerichte informatie (zorgmodules), Medicatie(Lijst) Apr 9, 09:47:00 GMT+0 - Investigating - We are currently investigating this incident. Apr 9, 09:59:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 12 minutes

Affected Components: , , , , , , , , , , , , , , ,

<p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>09:47:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Apr <var data-var='date'> 9</var>, <var data-var='time'>09:59:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 9 Apr 2025 09:47:00 +0000 https://hinq.instatus.com/incident/cm99rvgok0044ft02v9agz9ou https://hinq.instatus.com/incident/cm99rvgok0044ft02v9agz9ou Instability due to server issues. Type: Incident Duration: 33 minutes Affected Components: Pharmacom IOP data-koppeling, Epic IOP data-koppeling, Medicom IOP data-koppeling, ONS IOP data-koppeling, Orfeus IOP data-koppeling, HINQ IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, LUMC IOP data-koppeling, Onatal IOP Data-koppeling, Sanday IOP data-koppeling, Nexus IOP Data-koppeling Mar 26, 14:05:00 GMT+0 - Resolved - This incident has been resolved. Mar 26, 13:32:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Type: Incident

Duration: 33 minutes

Affected Components: , , , , , , , , , ,

<p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>14:05:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>13:32:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> ]]> Wed, 26 Mar 2025 13:32:00 +0000 https://hinq.instatus.com/incident/cm8q0pl3m001qlr2idn59rgou https://hinq.instatus.com/incident/cm8q0pl3m001qlr2idn59rgou Epic IOP data-koppeling Down Type: Incident Duration: 3 hours and 14 minutes Affected Components: Epic IOP data-koppeling Mar 25, 06:44:00 GMT+0 - Identified - We have identified and issue causing the data exchange to be interrupted. We are continuing to work on a fix for this incident. Mar 25, 09:58:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 14 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>06:44:00</var> GMT+0</small><br><strong>Identified</strong> - We have identified and issue causing the data exchange to be interrupted. We are continuing to work on a fix for this incident..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>09:58:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 25 Mar 2025 06:44:00 +0000 https://hinq.instatus.com/incident/cm8obi03t004dpvjuuzsxny5o https://hinq.instatus.com/incident/cm8obi03t004dpvjuuzsxny5o Data requests time out Type: Incident Duration: 2 hours Affected Components: Nexus IOP Data-koppeling Mar 20, 09:53:00 GMT+0 - Investigating - We are currently investigating this incident. Mar 20, 11:53:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours

Affected Components:

<p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>09:53:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>11:53:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 20 Mar 2025 09:53:00 +0000 https://hinq.instatus.com/incident/cm9cnwxw90069exvbvi5tlk9v https://hinq.instatus.com/incident/cm9cnwxw90069exvbvi5tlk9v Database issue disrupting first time login. Type: Incident Duration: 4 hours and 56 minutes Affected Components: SSO Promedico, SSO Medicom, SSO MyCocoon, SSO HiX, SSO Ysis, SSO Orfeus, SSO Atermes, SSO Vrumun, SSO ICT4Kraam, SSO LUMC, SSO Onatal, SSO Nexus, SSO Epic, SSO Sanday, SSO Pharmacom Mar 20, 09:18:00 GMT+0 - Investigating - We are currently investigating this incident. Mar 20, 14:14:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 hours and 56 minutes

Affected Components: , , , , , , , , , , , , , ,

<p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>09:18:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>14:14:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 20 Mar 2025 09:18:00 +0000 https://hinq.instatus.com/incident/cm9cogh85006pexvb0sp0zf9y https://hinq.instatus.com/incident/cm9cogh85006pexvb0sp0zf9y HINQ Nuts node down. Type: Incident Duration: 40 minutes Affected Components: HINQ IOP data-koppeling Feb 5, 11:10:00 GMT+0 - Resolved - This incident has been resolved. Feb 5, 10:30:00 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 40 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>11:10:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>10:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Wed, 5 Feb 2025 10:30:00 +0000 https://hinq.instatus.com/incident/cm6rtsk0c002uhzuxoctc1fvy https://hinq.instatus.com/incident/cm6rtsk0c002uhzuxoctc1fvy Services partially unavailable Type: Incident Duration: 22 minutes Affected Components: DVA SDB, DVA MijnCaress (PinkRoccade), DVA ONS (Nedap), DVA Lablecare, DVA RAV Zeeland, DVA Ysis (Gerimedica), DVA RAV Haaglanden, DVA Medicom, DVA Epos, DVA PUUR (Ecare), Pharmacom IOP data-koppeling, Epic IOP data-koppeling, Medicom IOP data-koppeling, ONS IOP data-koppeling, Orfeus IOP data-koppeling, HINQ IOP data-koppeling, HiX/Zorgplatform IOP data-koppeling, LUMC IOP data-koppeling, DVA UMCG Jul 30, 15:43:00 GMT+0 - Resolved - This incident has been resolved. Jul 30, 15:20:45 GMT+0 - Identified - We have identified an issue causing parts of our services to be unavailable. We are working on resolving this asap. Jul 30, 15:33:19 GMT+0 - Monitoring - The issue seems to have no direct impact on the functioning of our services. We are monitoring the possibly false alerts. Type: Incident

Duration: 22 minutes

Affected Components: , , , , , , , , , , , , , , , , , ,

<p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>15:43:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>15:20:45</var> GMT+0</small><br><strong>Identified</strong> - We have identified an issue causing parts of our services to be unavailable. We are working on resolving this asap..</p> <p><small>Jul <var data-var='date'> 30</var>, <var data-var='time'>15:33:19</var> GMT+0</small><br><strong>Monitoring</strong> - The issue seems to have no direct impact on the functioning of our services. We are monitoring the possibly false alerts. .</p> ]]> Tue, 30 Jul 2024 15:20:45 +0000 https://hinq.instatus.com/incident/clz8key2y160764iqon5vix480s https://hinq.instatus.com/incident/clz8key2y160764iqon5vix480s Data retrievals unavailable(DVA) Type: Incident Duration: 2 days, 2 hours and 18 minutes Affected Components: DVA SDB, DVA MijnCaress (PinkRoccade), DVA ONS (Nedap), DVA Lablecare, DVA RAV Zeeland, DVA Ysis (Gerimedica), DVA RAV Haaglanden, DVA Medicom, DVA Epos, DVA PUUR (Ecare), DVA UMCG Jul 27, 08:00:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jul 29, 10:18:13 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 days, 2 hours and 18 minutes

Affected Components: , , , , , , , , , ,

<p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident. .</p> <p><small>Jul <var data-var='date'> 29</var>, <var data-var='time'>10:18:13</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 27 Jul 2024 08:00:00 +0000 https://hinq.instatus.com/incident/clz6peibp985532yodzl4hphmm https://hinq.instatus.com/incident/clz6peibp985532yodzl4hphmm Mailservice down Type: Incident Duration: 23 hours and 41 minutes Affected Components: HINQ DVA Beheeromgeving (app.hinq.nl/n/azno), Persoonsgerichte informatie (zorgmodules) May 28, 13:34:32 GMT+0 - Resolved - This incident has been resolved. May 27, 13:53:37 GMT+0 - Monitoring - We are currently experiencing an issue with our mail service provider. This prevents any e-mails from being sent at the moment. The issue is being worked on, we will be monitoring for updates. May 27, 14:14:05 GMT+0 - Monitoring - A fix was implemented and are currently monitoring the result. Type: Incident

Duration: 23 hours and 41 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 28</var>, <var data-var='time'>13:34:32</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>May <var data-var='date'> 27</var>, <var data-var='time'>13:53:37</var> GMT+0</small><br><strong>Monitoring</strong> - We are currently experiencing an issue with our mail service provider. This prevents any e-mails from being sent at the moment. The issue is being worked on, we will be monitoring for updates. .</p> <p><small>May <var data-var='date'> 27</var>, <var data-var='time'>14:14:05</var> GMT+0</small><br><strong>Monitoring</strong> - A fix was implemented and are currently monitoring the result..</p> ]]> Mon, 27 May 2024 13:53:37 +0000 https://hinq.instatus.com/incident/clwp14dqy19032b9odgqtq1p66 https://hinq.instatus.com/incident/clwp14dqy19032b9odgqtq1p66