HINQ - Notice history

All systems operational

Website (hinq.nl) - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

HINQ DVA Beheeromgeving (app.hinq.nl/n/azno) - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Helpdesk - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

HINQ Legacy ZNO (app.hinq.nl) - Operational

100% - uptime
Jun 2025
Jul 2025
Aug 2025

Notice history

Aug 2025

Spoed onderhoud
  • Completed
    August 28, 2025 at 2:15 AM
    Completed
    August 28, 2025 at 2:15 AM

    Tijdens het onderhoud is een onverwacht probleem opgetreden, waarna spoedonderhoud is uitgevoerd om dit te verhelpen. De situatie is inmiddels opgelost en de dienstverlening is hersteld.

Onverwachte storing na datacenter onderhoud
  • Resolved
    Resolved
    Door een onverwachte storing tijdens het lopende onderhoud is spoed onderhoud gestart.
  • Investigating
    Investigating
    Wij onderzoeken momenteel dit incident.
Infrastructuur maintenance in datacenter
  • Completed
    August 27, 2025 at 11:00 PM
    Completed
    August 27, 2025 at 11:00 PM

    Gedurende deze periode zal gepland onderhoud worden uitgevoerd.

Netwerk onderhoud
  • Update
    August 27, 2025 at 3:00 AM
    Update
    August 27, 2025 at 3:00 AM
    Maintenance has completed successfully
  • Completed
    August 27, 2025 at 3:00 AM
    Completed
    August 27, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    August 26, 2025 at 9:00 PM
    In progress
    August 26, 2025 at 9:00 PM
    Maintenance is now in progress
  • Planned
    August 26, 2025 at 9:00 PM
    Planned
    August 26, 2025 at 9:00 PM

    Ons servernetwerk zal in deze periode periodiek onderhoud ontvangen. Dit kan mogelijk effect hebben op de beschikbaarheid van onze systemen.

Serveronderhoud
  • Completed
    August 21, 2025 at 4:00 AM
    Completed
    August 21, 2025 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    August 20, 2025 at 8:00 PM
    In progress
    August 20, 2025 at 8:00 PM
    Maintenance is now in progress
  • Planned
    August 20, 2025 at 8:00 PM
    Planned
    August 20, 2025 at 8:00 PM

    Onze servers ontvangen in deze periode periodiek onderhoud. In verband met updates kan er impact zijn op de beschikbaarheid tijdens deze periode.

Jul 2025

Tijdelijke onbeschikbaarheid door vervanging TVS-certificaat
  • Completed
    July 29, 2025 at 9:00 AM
    Completed
    July 29, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    July 25, 2025 at 10:00 PM
    In progress
    July 25, 2025 at 10:00 PM
    Maintenance is now in progress
  • Planned
    July 25, 2025 at 10:00 PM
    Planned
    July 25, 2025 at 10:00 PM

    Er is momenteel spoedonderhoud gaande in verband met vertraging bij het vervangen van het TVS-certificaat.

    Hierdoor is de service tijdelijk niet beschikbaar. De verwachting is dat de dienst dinsdagochtend 29 juli weer beschikbaar is.

Probleem met laden ZNO dashboards
  • Resolved
    Resolved

    Het probleem is geïdentificeerd en de oplossing is uitgerold. Wij hebben dit gemonitord en het incident is hiermee afgesloten.

  • Investigating
    Investigating

    Bij het openen van de dashboards wordt de volgende error melding weergegeven:

    Unknown field "codeDebug"

General Maintenance
  • Completed
    July 17, 2025 at 4:00 AM
    Completed
    July 17, 2025 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    July 16, 2025 at 8:00 PM
    In progress
    July 16, 2025 at 8:00 PM
    Maintenance is now in progress
  • Planned
    July 16, 2025 at 8:00 PM
    Planned
    July 16, 2025 at 8:00 PM

    We will be preforming general maintenance. We expect there to be little to no downtime related to this maintenance.

HiX SSO non-functional in production
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jun 2025

HiX SSO non-functional in production
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
SSOs down
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
General Maintenance
  • Completed
    June 19, 2025 at 4:00 AM
    Completed
    June 19, 2025 at 4:00 AM
    Maintenance has completed successfully
  • In progress
    June 18, 2025 at 8:00 PM
    In progress
    June 18, 2025 at 8:00 PM
    Maintenance is now in progress
  • Planned
    June 18, 2025 at 8:00 PM
    Planned
    June 18, 2025 at 8:00 PM

    We will be preforming general maintenance. We expect there to be little to no downtime related to this maintenance.

Jun 2025 to Aug 2025

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